Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–2 business days. Delivery usually takes 5–12 business days depending on your location.

Do you offer free shipping?

Yes! We offer free tracked shipping on all orders.

Can I track my order?

Absolutely. Once your order has shipped, you'll receive a tracking number via email.

What is your return policy?

We offer a 30-day return policy. If you're not satisfied with your purchase, contact us within 30 days of delivery.

What if my item arrives damaged?

Please contact us within 48 hours of receiving your order with photos of the damage, and we'll arrange a replacement or refund.

Can I cancel my order?

Orders can be cancelled within 24 hours of purchase. Once your order has been processed, we may not be able to cancel it.

How can I contact you?

You can contact us through our Contact page or by emailing our customer support team. We aim to respond within 24 hours.